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Shiftgig

Activation Support Specialist

Client Support – Chicago, Illinois
Department Client Support
Employment Type Part-Time

 

Activation Support Specialist

Shiftgig, one of Chicago’s hottest and fastest growing technology companies and we're actively seeking an Activation Support Specialist to support our incredible growth and expansion in the Experiential and Event Marketing vertical.  The Activation Support Specialist is responsible for ensuring client satisfaction by successfully managing and executing their events. The ideal candidate will have previous experience with staffing, be a strategic thinker and be able to thrive in a fluid environment.  This role is on a Thursday - Monday schedule and we are looking to make a hire approximately in mid-July.

 

Responsibilities:

  • Identify and match Specialists to opportunities that fit their skills and the client’s specifications

  • Utilize technology platforms to fill client orders in an effective manner

  • Develop strong relationships with both Clients and Specialists

  • Communicate with Specialists and Event Managers to ensure roster attendance and successful completion of weekend events

  • Field issue and complaint calls, and provide quick resolution

  • Create and execute local recruitment plans and other projects as needed

  • Maintain effective internal relationships with our Account Management and Customer Success Managers

 

Qualifications:

  • Willingness to work in a fast-moving, dynamic company culture and industry

  • Excellent communication skills via email, text, and phone

  • Opportunistic, innovative and creative – entrepreneurial mindset with can-do mentality

  • Team player who can build internal and external relationships at all levels

  • Strong business acumen

  • Tech-savvy

  • Honest and ethical, with good judgment

  • Stay calm under pressure



About Shiftgig:

Shiftgig is the smartest and easiest way for the hourly workforce and businesses to connect.  We’re an on-demand, mobile marketplace working with the biggest brands in the food service, hospitality, retail and warehouse industries. Our workers, which we call Specialists, use our mobile app to claim shifts and choose when, where and for who they want to work. Our Clients streamline their business by managing their temporary labor directly from the Shiftgig app.  In addition, we pre-qualify all of our Specialists, including a background check and skills assessment. Our mission is to connect millions of people with millions of shifts!

 

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  • Location
    Chicago, Illinois
  • Department
    Client Support
  • Employment Type
    Part-Time
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