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Shiftgig

Operations Associate

– Chicago, Illinois
Employment Type Part-Time
Minimum Experience Entry-level

About Shiftgig

Shiftgig connects businesses with the on-demand workforce through our industry-leading mobile platform. Our technology provides financial opportunity for workers seeking flexibility and choice while delivering powerful business agility to companies.

Responsibilities

  • Use resources to engage current workers and/or secure new talent for unfilled shifts

  • Assist filling events two weeks in advance

  • Track success rate of different recruitment methods

  • Further Project Plans on various events

  • Flag troublesome events to Customer Success Managers when needed

  • Assess staff quality and on brand qualities/attributes

  • Manage re-engaging staff prior to events to ensure they will be attending

  • Monitor Specialists’ first shifts: confirming/preparing them

  • Sync with Customer Success Managers on projected activity

  • Monitor client-specific training completions (Bridge)

  • Event-specific communication, schedule management (removing no-shows), compliance, etc.

  • Support on-site events when appropriate

Requirements

  • Flexible and adaptable

  • Optimistic and determined

  • Strong attention to detail

  • Great communicator in multiple channels: email, text, phone, in person

Shiftgig is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

 

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  • Location
    Chicago, Illinois
  • Employment Type
    Part-Time
  • Minimum Experience
    Entry-level
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